818 West Seventh Street Suite 930 Los Angeles, CA 90017 You can also mail a copy of the letter to Expedia's agent in California: State that if they don't respond, you intend to sue.Įxpedia, Inc. Give them a few days to respond (usually about 7 to 14 days). Unsure of what to include in your demand letter to Expedia: While you can request your money or property back orally, it is recommended you do so in writing in the form of a demand letter. If you eventually decide to sue in California small claims court, you are required to first request your money or property back before you can file the lawsuit. For example, you could request a refund and explain why you are requesting a refund. Send a Demand LetterĪ demand letter is a letter that outlines a set of requests. This will help you learn whether Expedia responds to BBB complaints. Make sure to also review complaints other customers have filed against Expedia with the BBB ( review Expedia's BBB complaints here). Here is how you can file a BBB complaint against Expedia. The Better Business Bureau may be able to help you with your complaint against Expedia. Here is Expedia's Twitter handle: Consider filing a complaint with the BBB against Expedia Many companies respond to Twitter complaints extremely fast. What to do before suing Expedia in small claims court Contact Expedia's Customer ServiceĬall Expedia's customer service phone number 1-87 and have them troubleshoot your problem. You reserved and paid for a reservation but when you got to the hotel they didn't have your registration! For example, a week before trip you received an email that there would be an unexpected fee that you have to pay otherwise the reservation will get cancelled. For example, you accidentally purchased two tickets on Expedia instead of one. Here are some examples of small claims lawsuits against Expedia:įailure to refund you. You may also want to consider suing the airline, hotel, or car rental company that would ultimately provide you with the service you purchased on Expedia. We often receive the question, can I sue Expedia in small claims? The answer is yes as long as the dispute is for $10,000 or less (more on this below). How to file a small claims lawsuit against Expedia.įun fact, lawyers are not allowed at the initial small claims hearing! This is to even the playing field so that each party has an equal chance of obtaining justice.Ĭommon types of small claims lawsuits against Expedia How much can you sue Expedia for in small claims? How much does it cost to sue Expedia in small claims? What to do before suing Expedia in small claims court. Do you have a dispute with Expedia over a refund, rental, or overcharges? You have several options, including suing Expedia in small claims court.Ĭommon types of small claims lawsuits against Expedia.
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