![]() In case you lose your installation key and fail to submit the proof of final purchase, or there is no registration of your product, you will not be entertained. They will help you in getting a new installation code. In case you lose your installation key but present the proof of purchase, or the product registration then you can easily get help from TurboTax customer care executive. It is always recommended to keep your Installation and Activation key codes in a secure place so as to have easy access in time of need. In case you have lost your Installation Key Code you can seek the code via support, who will assist you in getting one. Check out for the following factors below: Though it will vary from situation to situation and duration of your purchase which will decide if you are eligible for the code. Here are some scenarios wherein you can request for the regeneration of the key codes to activate your program. What if there is no TurboTax Installation Key Code? You can choose to activate your TurboTax software via telephone or Internet. With the activation process, the TurboTax program unlocks and is ready for access. With the purchase of this key, you are allowed 8 complete tax returns if the net income exceeds over $25,000.Īfter the successful, the next step is to activate it. In case you want you can complete your tax return on one computer and further print or e-file it from another then “installation key code will be required”. It is recommended that the software should be installed on the computer that is mostly used for your work and tax returns preparations. Re-install TurboTax program on a computer that been refurbished with important system changes. copy on two of your personal computers, or The process of TurboTax key code on your TurboTax CD-ROM authorizes you to: Make sure that you have mentioned the Computer Key exactly the same as it was displayed on the computer screen. The installation key code is showcased on the computer screen below your Installation Key when you activate it via phone. This is then entered during the installation process TurboTax software. ![]() TurboTax Installation Key Code refers to a 13-digit key that is created by your computer. Note: The Call option will not be available when TurboTax Support is closed.What is a TurboTax Installation Key Code? ![]() Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent. See this TurboTax support FAQ for a contact link and hours of operation. If you still cannot access your account, you can contact TurboTax customer service/support through their contact website during business hours. See this TurboTax support FAQ for accessing prior year online tax returns. Click on the Year and Click on Download/print return (PDF) Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. To access your prior year tax returns sign onto the TurboTax website with the userID you used to create the account. TurboTax does not store online any returns completed using the desktop editions. If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. If none of the user ID's received will access your account, then use the option shown in blue on the account recovery website, " Try something else" Run the tool against any email addresses you may have used. Use this TurboTax account recovery website to get a list of all the user ID's for an email address. Copy and paste the account recovery website link onto a new web browser window and run the tool. You have to sign onto your online account using the exact same user ID you used to create the online account.Ĭlose all TurboTax windows on your web browser (including this one). Pacific time Monday - cannot get my 2018 tax info. You could call customer support to see if they will help with downloads for the 2016 & 2017 software, but if you used desktop software to prepare the returns, you may not be able to recover the lost tax files-depending on how disastrous your hard drive crash was. you can get a free transcript from the IRS or for a fee of $50, an actual copy of the return.Ĭontact your state for copies of previous state returns. If you cannot recover them due to a hard drive failure, etc. You used desktop software downloaded/installed from a CD to your own computer, then the tax files are stored locally on your own hard drive or any backup device you used like a flash drive.
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